DATA PROTECTION DECLARATION

The person responsible for data processing is:

Sompex GmbH & Co. KG
Werftstr. 20-22
40549
Düsseldorf

Thank you for your interest in our online presence. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access Data and Hosting

You can visit our websites without providing any personal information. Each time a website is accessed, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the access, the amount of data transferred and the requesting provider (access data) and then documents said access.

This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our services. This serves the purpose of Art. 6 para. 1 S. 1 lit. f GDPR to protect our legitimate interests in the correct presentation of our offer, which outweigh our interests in the context of a balancing of interests. All access data is deleted at the latest seven days after the end of your visit to the site.

Hosting services through a third party provider
As part of processing on our behalf, a third party provider provides hosting and website display services on our behalf. This serves to protect our legitimate interests in a correct presentation of our offer, which outweigh our interests in the context of a balancing of interests. All data collected in the course of using this website or in forms provided for this purpose in the online shop as described below are processed on its servers. Processing on other servers only takes place within the framework explained here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data Collection and Use for Contract Processing, Contacting

We collect personal data if you voluntarily provide it to us as part of your order or when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, as we require the data in these cases to process the contract or to process your contact and you cannot send the order or contact without providing said data. Which data is collected can be seen from the respective input forms. We use the data provided by you in accordance with Art. 6 para. 1 S. 1 lit. b GDPR for the processing of contracts and your enquiries. Insofar as you have given your consent to this in accordance with Art. 6 para. 1 S. 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or via a function provided for this purpose in the customer account.

3. Data Transfer

For the performance of the contract pursuant to Art. 6 para. 1 S. 1 lit. b GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we will pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider shall apply.

We also use an external merchandise management system for order and contract processing. The data transfer or processing that takes place in this respect is based on commissioned processing.

The same applies to the transfer of data to our manufacturers or wholesalers in cases where they take over the shipping for us (drop shipment).

Data transfer to shipping service providers
If you have given us your express consent to do so during or after your order, we will disclose your personal data on the basis of this consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, we will forward your e-mail address and telephone number to the selected shipping service provider so that they can contact you prior to delivery for the purpose of delivery notification or coordination.

Consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.


 4. E-Mail Newsletter

E-mail advertising with newsletter registration
If you register for our newsletter, we will use the data required for this purpose or separately provided by you to send you our e-mail newsletter on a regular basis based on your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR and to evaluate them for performance measurement. The measurement of opening rates and click rates as well as the storage of the measurement results in the users’ profiles and their further processing are based on the users’ consent.

Service provider: “Mailchimp” – Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA; Website: https://mailchimp.com; Privacy policy: https://mailchimp.com/legal/privacy/.

Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.

The newsletter is sent as part of processing on our behalf by a service provider, to whom we pass on your e-mail address for this purpose.

5 Cookies and Web Analytics

In order to make your visit to our website more attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages, insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR.

You can find modification options and further information on cookies here:  Cookie-Policy

Furthermore, you can withdraw your consent at any time by sending a message to the contact option described in the privacy policy.

Use of Google (Universal) Analytics for web analysis
Insofar as you have given your consent to this in accordance with Art. 6 para. 1 S. 1 lit. a DSGVO, this website uses Google (Universal) Analytics for the purpose of website analysis. The web analytics service is provided by Google Ireland Limited, a company incorporated and operated under the laws of Ireland with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de). Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The information automatically collected about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address is shortened before transmission within the Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. Nur in Ausnahmefällen wird die volle IP-Adresse an einen Server von Google in den USA übertragen und dort gekürzt. The anonymised IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. After the end of the purpose and the end of the use of Google Analytics by us, the data collected in this context will be deleted.

Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be can be viewed here  . Auf der Grundlage dieses Abkommens zwischen den USA und der Europäischen Kommission hat letztere ein angemessenes Datenschutzniveau für unter dem Privacy Shield zertifizierte Unternehmen festgelegt.

You can revoke your consent at any time with effect for the future by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de. This prevents the collection of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google.

As an alternative to the browser plug-in, you can click this link to prevent Google Analytics from collecting data on this website in the future. In the process, an opt-out cookie is placed on your terminal device. If you delete your cookies, you will be asked again to give your consent.

6. Social Media

Our online presence on Facebook, Google, Instagram

Our presence on social networks and platforms serves to improve active communication with our customers and interested parties. We provide information there about our products and ongoing special promotions.
When visiting our online presences in social media, your data may be automatically collected and stored for market research and advertising purposes. From this data, so-called usage profiles are created using pseudonyms. These can be used, for example, to display advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used on your terminal device for this purpose. These cookies store visitor behaviour and user interests. This serves according to Art. 6 para. 1 lit. f. GDPR to protect our legitimate interests in an optimised presentation of our offer and effective communication with customers and interested parties, which outweigh our interests in the context of a balancing of interests. If you are asked by the respective social media platform operators for consent (agreement) to the data processing, e.g. with the help of a checkbox, the legal basis of the data processing is Art. 6 para. 1 lit. a GDPR.
Insofar as the aforementioned social media platforms have their headquarters in the USA, the following applies: For the USA, there is an adequacy decision of the European Commission. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be can be viewed here  .
For detailed information on the processing and use of data by the providers on their sites, as well as a contact option and your rights and setting options in this regard to protect your privacy, in particular opt-out options, please refer to the data protection notices of the providers linked below. If you still need help in this regard, you can contact us.
Facebook: https://www.facebook.com/about/privacy/

The data processing is carried out on the basis of an agreement between jointly responsible persons in accordance with Art. 26 GDPR, which you can view here:
https://www.facebook.com/legal/terms/page_controller_addendum

Google/ YouTube: https://policies.google.com/privacy
Instagram: https://help.instagram.com/519522125107875

Possibility of objection (opt-out):
Facebook: https://www.facebook.com/settings?tab=ads
Google/ YouTube: https://adssettings.google.com/authenticated
Instagram: https://help.instagram.com/519522125107875

 

7. Contact Options and Your Rights

As a data subject, you have the following rights:

  • In accordance with Art. 15 GDPR, you have the right to request information about your personal data processed by us to the extent specified therein;

  • In accordance with Art. 16 GDPR, you have the right to request the correction of incorrect or incomplete personal data stored by us without delay;

  • In accordance with Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless the further processing of your personal data is prohibited.

    – to exercise the right to freedom of expression and information;

    – to fulfil a legal obligation;

    – for reasons of public interest, or

    – for the assertion, exercise or defence of legal claims

    is required;

  • in accordance with Art. 18 GDPR, the right to request the restriction of the processing of your personal data insofar as

    – the accuracy of the data is disputed by you;

    the processing is unlawful but you object to its erasure;

    – we no longer require the data, but you need it to assert, exercise or defend legal claims, or

    – you have objected to the processing in accordance with Art. 21 GDPR;

  • in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transferred to another controller;

  • the right to complain to a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

If you have any questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data as well as revocation of any consent given or objection to a specific use of data, please contact our company data protection officer.
David Felder
Werftstr. 20-22
40549 Düsseldorf

d.felder@sompex.de

Data Protection Officer:
David Felder
Werftstr. 20-22
40549 Düsseldorf

d.felder@sompex.de

Right of objection
Insofar as we process personal data as explained above in order to protect our legitimate interests which prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise this right at any time as described above. Insofar as processing is carried out for other purposes, you only have the right to object on grounds relating to your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing is for the establishment, exercise or defence of legal claims.

This does not apply if the processing is for direct marketing purposes. We will then no longer process your personal data for this purpose.